Privacy Policy

MaxStudios, located at Parelmoerwolk 9 in Arnhem, is responsible for processing personal data as outlined in this privacy statement.

We value your privacy and ensure that the personal data you share with us is handled with care. This privacy statement explains how we do this. If you have any questions, please contact us at info@maxstudios.nl.

Personal Data Processed by MaxStudios
We process your personal data because you use our services and/or because you have provided these details to us.

Here is an overview of the personal data we may process, depending on the product or service you use::

• First and last name
• Gender
• Date of birth
• Address details
• Phone number
• Email address
• IP-adress
• Location data
• Information about your activities on our website
• Browser fingerprint
• Bank account number
• Other personal data you actively provide, such as by creating a profile on our website, in correspondence, and by phone

Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have permission from a parent or guardian. We cannot, however, check whether a visitor is over 16. We advise parents to be involved in their children's online activities to prevent data from being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@maxstudios.nl, and we will delete this information.

Purposes for Processing Personal Data
We process personal data for the following purposes:

• To handle your registration and/or payment after you have purchased a product or service.
• To call or email you if necessary to perform the service you have requested.
• To deliver goods and services you have ordered.
• To inform you about (changes to) our services and products you have previously ordered. You can always unsubscribe via a link in the email.
• To send newsletters and mailings you have subscribed to.
• To create an account for you after you have registered.
• To tailor our products and services to your preferences based on your browsing behavior. We do this only with your consent.

Automated Decision-Making
MaxStudios does not make decisions based on automated processing (algorithms) that could have adverse effects on you.

Data Retention Period
Personal data will not be kept longer than necessary. The retention period depends on the purpose for which we collected the data and any legal obligations to retain data. If you have questions about this, please contact info@maxstudios.nl.

Sharing Personal Data with Third Parties
We share your personal data with business partners and third parties if necessary for the execution of the agreement and to comply with any legal obligations. We also provide your personal data to third parties in some other cases, but only with your explicit consent.

We conclude data processing agreements with companies that process data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processes.

Suppliers
We use the following suppliers who process personal data on behalf of MaxStudios, with whom data processing agreements have been made: Mailchimp, Multisafepay, and Classic Incasso.

Google Analytics
We have a data processing agreement with Google. The data collected in Google Analytics is anonymized and encrypted. Data sharing with Google is turned off. Finally, we do not use Analytics cookies in combination with other Google services.

Access, Correction, or Deletion of Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent for data processing or object to the processing of your personal data by MaxStudios, and the right to data portability. This means you can request us to send the personal data we have about you in a computer file to you or to another organization you specify.

You can send a request to access, correct, delete, or transfer your personal data, or a request to withdraw consent or object to the processing of your personal data to info@maxstudios.nl.

To ensure that the access request is made by you, we ask you to send a copy of your ID with the request. Please black out your photo, MRZ (machine-readable zone), passport number, and Social Security Number (BSN) to protect your privacy. We will respond as soon as possible, but no later than within four weeks.

You have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How MaxStudios Secures Personal Data
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful modification. If you believe your data is not properly secured or if there are signs of misuse, please contact us at info@maxstudios.nl.

We have taken the following measures to secure your personal data:

• Our servers and employees' devices are equipped with up-to-date security software, such as antivirus programs and firewalls.
• We only send your data via secure internet connections (TLS, formerly SSL). You can see this in the address bar 'https' and the padlock icon.
• Access to personal data is secured with two-factor authentication.
• Access to personal data from mobile devices is restricted and actively monitored.
• All MaxStudios employees with access to personal data are trained in handling your data carefully.
• DKIM and SPF are internet standards we use to prevent you from receiving emails from us containing viruses, spam, or intended to obtain personal (login) information.

Cookies and Similar Technologies Used by MaxStudios
A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. We use four types of cookies:

Firstly, there are necessary cookies with purely technical functionality. These ensure that the website operates correctly. Additionally, there are statistics cookies, which collect anonymized data about the use of our website and help us optimize the site. Advertisers place promotional content or job postings on MaxStudios. Occasionally, a web beacon or pixel is included in such content to track how often the promotional content is viewed. We assure you that these pixels do not collect privacy-sensitive information. Preference cookies help remember your settings (such as preferred language). Lastly, we use marketing cookies that track your browsing behavior. This category also includes cookies from embedded content from social media sites like YouTube, Facebook, LinkedIn, and Pinterest.

On your first visit to our website, we informed you about these cookies and asked for your consent to place them.

You can also opt-out of cookies from all websites by adjusting your internet browser settings to stop storing cookies (Chrome, Internet Explorer, Firefox, and Safari). You can also delete any previously stored information via your browser settings. If you disable cookies in your browser, you may not be able to use all functionalities of MaxStudios, and embedded content may not be displayed. This may affect your experience of the site.